​When considering online therapy platforms, it's essential to understand the differences in services, pricing, and accessibility to choose the best fit for your needs. This comparison between Headway and BetterHelp aims to provide a comprehensive overview to assist in your decision-making process.​

For Individuals

Both Headway and BetterHelp offer online mental health services tailored for individuals seeking therapy. While their core mission aligns on providing accessible mental health support, their approaches and offerings differ significantly.​

join meditopia today and access a fully personalized program to support your unique emotional needs

Headway

Established to bridge the gap between therapists and clients, Headway focuses on connecting individuals with mental health professionals who accept their insurance. By streamlining the process of finding in-network therapists, Headway aims to make mental health care more affordable and accessible.

Pros of Headway

  • Headway collaborates with over 45 insurance providers, ensuring that clients can find therapists within their network, potentially reducing out-of-pocket expenses. 
  • The platform offers access to a wide range of therapists and psychiatrists.
  • Before booking, clients can view estimated costs based on their insurance, eliminating unexpected charges ($20-$50 per session)
  • Many providers offer evening and weekend appointments.
  • Depending on location and provider availability, clients can choose between face-to-face or online sessions.
  • Headway provides therapy options for children, adolescents, and adults.
  • Clients pay per session without the need for monthly subscriptions.​

Cons of Headway

  • There have been instances where clients experienced discrepancies in billing, such as being quoted one rate but charged a higher amount, leading to unexpected expenses. ​
  • Since Headway focuses on in-network clients, opportunities for private pay within the platform are limited.
  • Headway does not include a built-in telehealth platform, requiring providers to use external services for virtual sessions.
  • Clients seeking bundled services or consistent monthly pricing might find the per-session payment less predictable.

BetterHelp

Founded in 2013, BetterHelp has grown to become one of the largest online therapy platforms globally, offering direct access to licensed therapists through a subscription-based model. The platform emphasizes convenience and flexibility, allowing users to communicate with therapists via various modes. ​

Pros of BetterHelp

  • Large network of licensed therapists across specialties.
  • Weekly live sessions included in all plans.
  • Financial aid available for students, veterans, and others.
  • Accessible in all 50 U.S. states and 200+ countries.
  • Therapist matching usually within 48 hours.
  • Group webinars offer extra community support.
  • Flexible communication: text, audio, and video.

Cons of BetterHelp

  • Does not accept insurance.
  • Costs range from $70–$100/week based on location and demand.
  • Some users experience initial therapist mismatches.
  • Therapist response times can vary.
  • Scheduling live sessions may be tricky in some time zones.
  • Limited crisis support options.
  • No psychiatric services, medication management, or family therapy.
  • No standalone meditation sessions like Calm or Meditopia.

An Overview for Individuals: Headway vs BetterHelp vs Meditopia

Headway is best suited for those with insurance looking for in-network therapy. BetterHelp offers subscription-based flexibility with global access and 24/7 communication. Meditopia, on the other hand, focuses on mental wellness through mindfulness content, personalized programs, and support tools—ideal for individuals who may not need ongoing therapy but want to build sustainable mental resilience.

Feature Headway BetterHelp Meditopia
Therapy Type In-person & online with licensed professionals Online-only with licensed professionals Online therapy (in-person for business), mindfulness and meditation
Insurance Accepted Yes No No
Pricing Varies by insurance plan; copays typically $20–$50 per session $65–$90/week billed monthly (no insurance accepted) €9.99/month or €59.99/year (varies per location)
Access to Therapist Based on provider availability and insurance coverage 24/7 messaging and weekly live sessions Bookable the same day, unlimited messages
Session Type 1-on-1 therapy via video or in-person 1-on-1 therapy via video, phone, and messaging 1-on-1 therapy via video, phone, and messaging
Mobile App Yes (for booking and managing appointments) Yes (for therapy sessions and chat) Yes (for content access and therapy)
Availability Only in the US Worldwide Worldwide
Financial Aid Through insurance only Yes No

Conclusion: Which One Is Right for Individuals?

Each platform has its strengths depending on your needs, budget, and preferences for mental health support. If you're looking for licensed therapy covered by insurance, Headway is a strong choice. BetterHelp is ideal if you want flexible, on-demand online therapy without dealing with insurance. Meditopia is best for those seeking mindfulness-based self-care tools at an affordable price and on-demand therapy.

Choose Headway if you:

  • Have insurance and want in-network therapists
  • Prefer in-person or online sessions based on location
  • Need cost transparency before booking
  • Are looking for licensed professionals offering therapy or psychiatry

Choose BetterHelp if you:

  • Don’t have insurance or prefer out-of-pocket payment
  • Want 24/7 access to a therapist via messaging
  • Prefer the convenience of fully remote therapy
  • Appreciate flexible communication methods (video, phone, text)

Choose Meditopia if you: